Manager for Production Solutions, Media Support, MTIS at CBC/Radio-Canada
“The era we are in, with all of the technological progress occurring so rapidly, continues to present challenges, learning opportunities and rewards. I started off editing on video tapes, then moved up to editing on computers. Now, everything can be done on mobile devices, from shooting to editing. It’s exciting to not just watch but to be part of this evolution in broadcasting.”
We sat down with Manager for Production Solutions, Media Support at CBC/Radio-Canada, MTIS, Gabriel Gallant Robert to ask him about his career progression from behind-the-camera as a Production Editor to behind-the-infrastructure and why he stays. For Gabriel, it’s a chance to be part of the exciting technology evolution in broadcasting and the chance to be a key contributor.
What does a Manager for Production Solutions, Media Support, MTIS at CBC/Radio-Canada do?
I’m currently focused on project work, implementing Google Suite across the Corporation. We are partners with Google and work closely with their Engineers to influence the development of their products. It’s an exciting collaboration to be a part of.
As the Manager for Production Solutions, Media Support, my day-to-day work comprises of resolving primarily I.T. issues, but also media production issues. My team supports the newsroom in Montreal – this includes journalists, producers, and any non-technical people like foreign correspondents. We ensure they have access to mobile apps and production tools. To do so, we are a 24/7, 365 team. There are times when we are responding to requests from correspondents in different time zones or coming into the building at night to help fix an outage. Our role is to prevent or resolve problems rapidly so they don’t impact the end user.
Can you tell us a little bit about your career progression at CBC/Radio-Canada?
I started in production here in 2007. I studied communications and cinematography and had produced several documentaries so it was a thrill to be part of the organization. I was an editor for production working on everything from advertisements to bigger series produced by CBC/Radio-Canada as part of the cross-cultural unit. When I grew tired of being on the production editing side, I was able to work with my manager to find a new opportunity here.
As a National broadcaster and employer, being part of the organization was very appealing to me 11 years ago and continues to be now. The era we are in, with all of the technological progress occurring so rapidly, continues to present challenges, learning opportunities and rewards. I started off editing on video tapes, then moved up to editing on computers. Now, everything can be done on mobile devices, from shooting to editing. It’s exciting to not just watch but to be part of this evolution in broadcasting.
Why do you love working within MTIS at CBC/Radio-Canada?
I have travelled a little bit in my role and I have encountered a lot of people. We are all motivated by the bigger purpose of what we do. We are a family of people who want to make things happen. When deadlines are tight, everyone is ready to help and respond rapidly.
The future is definitely here. We have to be Agile in the way we do things and flexible to switch platforms. We will eventually need tools that operate in a manner similar to Google G-Suite, completely interconnected with real-time updates. As an organization, we know that we have to produce consumable content that is available everywhere, on every platform, instantaneously. We have to deliver the news stories first; in a better way than others. Social media circulates information in real time, but with questionable credibility. This emphasizes the relevancy of CBC/Radio-Canada as a reputable, reliable news organization. The role we play in presenting the news is critical to all Canadians.
You can spend a lifetime here and never have to do the same thing two years in a row. That’s why I stay. There is just such a diversity of opportunities, people and projects here. I enjoy who I work with, who I meet and what I’m working on. I stay because I’m proud of the content we produce and broadcast for French Television. That has a lot of meaning to me.
What would you say to someone to encourage them to accept a role on the team?
We are ready to redesign and revisit our processes and the way we work. As an organization, we want to stay relevant. Anyone joining us now has the chance to be part of this transformational shift. You’ll never get bored – you will discover a whole world of opportunity here.